Kathlen has over 10+ years of optical experience. She started at Ocular Labs Inc., in San Jose as a customer service representative. She worked with over 100 offices in the Bay Area and Santa Cruz area; answering optical questions from Optometry offices. She moved to the other side and became an optician after working at the lab for 4 years. She worked with 2 different private offices in the Silicon Valley before relocating to Sacramento in 2017 to raise her newborn daughter, as well as; open an automotive repair shop with her husband. She worked at Eyeglass World before finding a home at Dr Browns office.